Terms of Service

Business Requirements

• Operate a legally registered e-commerce business within the European Union
• Have been in business for at least 6 months with consistent sales history
• Generate minimum monthly revenue of €10,000
• Maintain active sales through supported e-commerce platforms
• Have a valid European business bank account
• Not be in bankruptcy, liquidation, or similar proceedings

Personal Requirements

• Be at least 18 years old
• Have legal capacity to enter into contracts
• Be a beneficial owner or authorized representative of the business
• Provide valid identification and proof of address
• Pass our KYC (Know Your Customer) and AML (Anti-Money Laundering) checks

Prohibited Businesses

We cannot provide funding to businesses involved in:

• Illegal activities or products
• Adult content or services
• Gambling, betting, or lottery services
• Cryptocurrency trading or mining
• Multi-level marketing or pyramid schemes
• Weapons, ammunition, or explosives
• Tobacco, e-cigarettes, or vaping products
• Counterfeit or unauthorized goods

Registration Requirements

When creating an account, you must:

• Provide accurate, current, and complete information
• Maintain and promptly update your information
• Choose a strong, unique password
• Enable two-factor authentication when available
• Verify your email address and phone number

Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access
• Ensuring only authorized personnel access your account
• Complying with our security policies and procedures

Our Intellectual Property

All content on our Platform, including but not limited to:

• Software, algorithms, and source code
• Logos, trademarks, and brand elements
• Text, graphics, and visual design
• Business methods and processes
• Data models and analytics

Are owned by Mxney or our licensors and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

Your Content

You retain ownership of your business data and content. By using our Platform, you grant us a limited, non-exclusive license to use your data solely for providing our services, improving our algorithms, and aggregated analytics (always anonymized).

Feedback

Any feedback, suggestions, or ideas you provide become our property and may be used without compensation or attribution.

Service Disclaimers

Our services are provided “as is” and “as available” without warranties of any kind. We specifically disclaim:

• Warranties of merchantability or fitness for a particular purpose
• Guarantees of funding approval or specific funding amounts
• Promises of uninterrupted or error-free service
• Warranties regarding third-party integrations
• Guarantees of business success or growth

Limitation of Liability

To the maximum extent permitted by law:

• Mxney shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption
• Our total liability for any claim shall not exceed the fees paid by you in the 12 months preceding the claim
• We are not responsible for delays or failures due to circumstances beyond our reasonable control

Termination by You

You may close your account at any time by contacting us. However, account closure does not affect any outstanding repayment obligations, which remain in full force and effect.

Termination by Mxney

We may suspend or terminate your account immediately if:

• You breach these Terms or any Funding Agreement
• We suspect fraudulent or illegal activity
• You provide false information
• You fail to meet repayment obligations
• Required by law or court order
• You become insolvent or file for bankruptcy

Effects of Termination

Upon termination:

• Access to the Platform will be immediately revoked
• Outstanding amounts may become immediately due
• We retain the right to collect any owed amounts
• Data will be retained per our Privacy Policy
• Certain provisions of these Terms survive termination

Informal Resolution

Before initiating formal proceedings, you agree to attempt to resolve any dispute informally by contacting us at connect@mxney.io. We will attempt to resolve the dispute informally for 60 days from the date of first contact.

Arbitration Agreement

If informal resolution fails, any dispute shall be resolved through binding arbitration under the rules of the Danish Institute of Arbitration, except where prohibited by law. The arbitration shall:

• Be conducted in Copenhagen, Denmark
• Be conducted in English
• Be decided by a single arbitrator
• Not include class or representative actions
• Result in a binding decision

Exceptions

Either party may seek injunctive relief in court for intellectual property violations, confidentiality breaches, or to collect outstanding amounts owed under a Funding Agreement.